So my partner and I do Instacart to help make ends meet. We have supposedly opted out of heavy orders,* and yet we were assigned an order with three cases (40 x 500mL) of water. That's 60kg (assuming negligible packaging weight).

This begs the question: what exactly is their threshold for what is considered a "heavy order"?

* because they don't pay anywhere near enough for us to destroy our bodies like that.