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posted about my Apple ID woes, please share widely?

hey.paris/posts/appleid/


20 Years of Digital Life, Gone in an Instant, thanks to Apple

Here’s how Apple “Permanently” locked my Apple ID. I am writing this as a desperate measure. After nearly 30 years as a loyal customer, authoring technical books on Apple’s own programming languages (Objective-C and Swift), and spending tens upon ten…
Dr Paris Buttfield-Addison (hey.paris)
in reply to Dr Paris (he/him)

Dr Paris (he/him)
mastodon - Link to source
Dr Paris (he/him)
• •

it's on the orange site if you can spare an upvote too

news.ycombinator.com/item?id=4…

Apple has locked my Apple ID, and I have no recourse. A plea for help | Hacker News

news.ycombinator.com
in reply to Dr Paris (he/him)

Charlie McHenry
mastodon - Link to source
Charlie McHenry
• •
They did this to me as well a few years back…then essentially denied me access to about $1,000 worth of music I had downloaded for my (back then) iPad. Not amount of conversation, emails, or social media posts remedied the situation. They won, I lost. Good luck. HN just might do it.
in reply to Charlie McHenry

Scott Williams 🐧
mastodon - Link to source
Scott Williams 🐧
• •
I also had a pre-email account. Someone got my password and changed it and Apple support said they couldn't recover it since their support tools required username to be email so they just apologized and I was out of luck. I lost my iTunes library. I'm not an apple user in general anymore, but that helped solidify that I wouldn't be returning.
This entry was edited (10 hours ago)
in reply to Dr Paris (he/him)

gentlegardener
mastodon - Link to source
gentlegardener
• •
I’ll see what if anything #aapl shareowners can do. I am terrified of this too as a personal and small business user (try to keep your spending on each separated to satisfy tax authorities, and not have all eggs in one fragile basket). So many things #aapl seemed to get right and see from the u/x. If this is how they use #ai,or just write code poorly for fraud alerts, it is not good.
#AI #aapl
in reply to gentlegardener

WesDym
mastodon - Link to source
WesDym
• •
@gentlegardener Local storage is relatively inexpensive. No one should have be 'terrified' of this.
@gentlegardener

Jonathan Lamothe doesn't like this.

in reply to Jonathan Lamothe

WesDym
mastodon - Link to source
WesDym
• •

@me OP had 20 years to set up local storage for up to 6TB. 8TB currently goes for under $300. They could have, but didn't, instead naïvely putting their trust in a giant faceless corporation who doesn't care about them or anyone. OP is an 'expert' who apparently didn't back up important and irreplaceable data in a form they controlled directly, even though they easily could have.

I read it. What point do you believe you're making?

@Jonathan Lamothe
in reply to Jonathan Lamothe

WesDym
mastodon - Link to source
WesDym
• •
@me Okay, what do you think it's also about?
@Jonathan Lamothe
in reply to WesDym

PerryM ✅
mastodon - Link to source
PerryM ✅
• •
@wesdym @me Pardon me guys for butting in but I wondered 1) if the data was crucial why O did not back it up and 2) why did he so obviously, as a guest, take a dump on Apple's carpet! I mean, when you're a guest ...
@Jonathan Lamothe @WesDym
in reply to PerryM ✅

WesDym
mastodon - Link to source
WesDym
• •

@PerryM Apple wronged him, no doubt, but any other huge company would just as readily. It's not even relevant, in my mind, which company was involved.

OP could have easily avoided this whole drama if they'd backed up critical data locally, which they clearly know enough about, could almost certainly afford, and had 20 years to do it.

Sympathy only goes so far. At some point, it's fair to point out mistakes like this, if only so that others might learn from their errors and not repeat them.

@PerryM ✅
in reply to WesDym

PerryM ✅
mastodon - Link to source
PerryM ✅
• •
@wesdym Wes, it may be as simple as a small company, without professional or employed IT help for $$$ reasons, having fallen into a solution to run their business and without being aware of their IT danger ... fell victim to it! I can't imagine.
@WesDym
in reply to PerryM ✅

WesDym
mastodon - Link to source
WesDym
• •

@PerryM I know you're not this stupid. If you read the piece, you definitely know better, and you should be embarrassed to offer this argument. You should also be grown up enough not to write this badly to anyone who's invited your commentary.

Take 30 days.

@PerryM ✅
in reply to WesDym

Jonathan Lamothe
friendica (DFRN) - Link to source
Jonathan Lamothe
•

@WesDym
*sigh*
From the article:

The Damage: I effectively have over $30,000 worth of previously-active “bricked" hardware. My iPhone, iPad, Watch, and Macs cannot sync, update, or function properly. I have lost access to thousands of dollars in purchased software and media.
@WesDym
in reply to Jonathan Lamothe

WesDym
mastodon - Link to source
WesDym
• •
@me And that's very bad, but all of that stuff is replaceable -- and, at least in theory, the money can be recovered, too. But going 20 years without backing up 6TB of data? No, sorry. No excuse.
@Jonathan Lamothe
in reply to WesDym

Jonathan Lamothe
friendica (DFRN) - Link to source
Jonathan Lamothe
•

@WesDym I'm not saying he shouldn't have backed up. I'm saying the self-righteous bullshit is exhausting.

I'm tapping out. Have a nice day.

@WesDym
in reply to Dr Paris (he/him)

Glen Mastodon ☠
mastodon - Link to source
Glen Mastodon ☠
• •
it starts with laptops and might continue with medical devices. We need to be loud about stuff like this!
in reply to Glen Mastodon ☠

I am Jack's Found 404
mastodon - Link to source
I am Jack's Found 404
• •

@viktorTheBoar
There are already some well documented medical device incidents:

spectrum.ieee.org/bionic-eye-o…


Their Bionic Eyes Are Now Obsolete and Unsupported

These early adopters found out what happened when a cutting-edge marvel became an obsolete gadget... inside their bodies.
Eliza Strickland (IEEE Spectrum)
@Glen Mastodon ☠

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