Hey Fedi, I could use some help with this one. I'm in over my head.

We have an #Insignia portable #WashingMachine (model: NS-TWM16WH9). The agitator has suddenly stopped, well, agitating. It makes a buzzing sound as though the motor is being engaged, but no motion. A quick internet search identified a slipped belt as a plausible culprit, but I found what appears to be the belt at the botton of the machine, and it seems perfectly fine, though I don't know if it's perhaps the one that spins the drum (which is working fine).

It doesn't throw an error code, or give any other indication that the computer is even aware there is a problem.

Any ideas what else the issue could be? At the moment, I have it sitting unplugged as I don't know if there's a big ass capacitor in there, storing a charge waiting to strike me down when I go prodding, and to be honest, I'm decidedly in over my head on this one. At least it soesn't seem to require security bits though.

I'm sure it's out of warranty and we can't afford to replace. Any suggestions would be welcome. Boosts appreciated.

#AskFedi #RightToRepair